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Little Things Big Returns: How to Deliver Experiences that Matter Most to your Customers PDF




by Daryl Travis : Little Things Big Returns: How to Deliver Experiences that Matter Most to your Customers

ISBN : #0989710351 | Date : 2015-09-08

Description :

PDF-31187 | 80 percent of companies believe they deliver a good customer experience. Yet, only 8 percent of customers agree. Why is there such a disparity? Where do companies go wrong? How can you optimize your customers’ experience? Little Things Big Returns reveals how companies miss the little things that draw customers in or turn them away. Most importantly, this book explains how companies can clo… Little Things Big Returns: How to Deliver Experiences that Matter Most to your Customers


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[Pub.82lei] Little Things Big Returns: How to Deliver Experiences that Matter Most to your Customers PDF | by Daryl Travis


Little Things Big Returns: How to Deliver Experiences that Matter Most to your Customers by by Daryl Travis

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