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Real Time: Preparing for the Age of the Never Satistied Customer PDF




by Regis McKenna : Real Time: Preparing for the Age of the Never Satistied Customer

ISBN : #0875847943 | Date : 1997-01-15

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PDF-f89b8 | From the author of Relationship Marketing comes a provocative book on doing business in a real time world-one in which time and distance vanish, action and response are simultaneous, and customers demand instant gratification…or else. Technology is continually transforming our existence in profound ways; and the pace of change is speeding up, not slowing down: we get cash in seconds at ATMs, we … Real Time: Preparing for the Age of the Never Satistied Customer


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Real Time: Preparing for the Age of the Never Satistied Customer by by Regis McKenna

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